Your Inbox: every message in one place

What it does

Your Inbox pulls every text, email and Facebook or Instagram message into a single conversation for each customer, so you're never hunting across apps to find what someone said.

Why it matters to a roofer

A homeowner who texts, then emails, then messages your Facebook page is one thread, not three. You reply once, from one screen and never lose the trail.

Reply to a lead

Open the conversation, type your reply and choose how to send it (text or email) from the same box.

1. Open Inbox from the left menu.
2. Click the conversation you want to answer.
3. Type your message and pick Text or Email.
4. Send. Your reply is saved to that customer's history.