1–3 STARS
Private internal survey.
Rough jobs come to you, not the internet.
The bouncer for your Google review link
Good reviews go to Google. Problems go to you.
A review page that hasn't moved since 2019 tells homeowners you might be out of business. Roofers Lab asks privately first. Ratings 1–3 stay with the roofer. Ratings 4–5 get the real Google review link.
SMART REVIEW ROUTER
Only the good ones get the Google link.
1–3 stars stay between you and the customer. 4–5 stars go straight to your real Google review page.
PRIVATE CUSTOMER CHECK-IN
How did we do?
Tap a star. Watch the route.
4–5 STARS
Straight to your Google reviews.
The happy ones get the link. Every time.
Proof the bouncer works
One score. Two very different routes.
Only 4–5-star responses get the Google review handoff. Everything else stays private with the roofer.
A private check-in gets the score
A short customer feedback survey asks how the job went while it is still fresh.
- Job complete
- 1–5 survey
- One reminder
1–3 stars stay inside
Private recovery starts, the owner gets an alert, and a same-day recovery task lands with the roofer.
- Private recovery
- Owner alert
- Follow-up task
4–5 stars get the Google link
The smart review router opens the roofer’s real Google review page in one tap.
- Thank-you
- Google review handoff
- Link offered
How the routing gets built
Let the router sort it. Let a human fix it.
Connect the finished-job trigger
Choose the exact point where a completed roofing job should start the customer feedback survey.
Wire the smart review routing
Map ratings 1–3 to private recovery and ratings 4–5 to the Google review handoff.
Give recovery to a real person
Owner alerts and tasks keep unhappy feedback from dying in an inbox.
No à la carte apology tour
$297/month. $0 setup.
The customer feedback survey and smart review routing flow are included in the residential roofing system.
Month to month. Cancel anytime under the final customer agreement.
Get StartedIncluded
- Smart review routing survey
- Private recovery for ratings 1–3
- Google review handoff for ratings 4–5
- Owner alerts and recovery tasks
- Configured customer-feedback and recovery system
Clear boundaries
- SMS, email, phone calls and AI usage are billed on top of the $297/month subscription.
- The included website launches with a technical, on-page and local-search foundation. Ongoing SEO is available separately.
- Your contacts and customer-owned domain can transfer out.
- The website implementation, automations, workflows and platform phone number remain part of the Roofers Lab service.
- The survey, recovery owner and Google review URL are configured for each roofing company.
Put the bouncer on the clock
Put a smart bouncer in front of the review link.
Route problems to your team and happy customers to your real Google review page.