The job finishes
Marked done in the system. That's the only thing that starts this.
We work back through your finished jobs and ask every past customer the right way. Problems reach a person. Happy customers reach your real Google review page.

What actually happens
Marked done in the system. That's the only thing that starts this.
Once, politely, while the new roof is still the best thing about their week.
A follow-up first, never a filter. Nobody is blocked from leaving a review.
Where every homeowner looks before they decide which roofer to ring.
The ask goes out before the truck leaves the driveway.
1–3 stars stay between you and the customer. 4–5 stars go straight to your real Google review page.
Tap a star. Watch the route.
Rough jobs come to you, not the internet.
The happy ones get the link. Every time.
Crew showed up when they said, gone in a day, and the yard was clean.
Google review
Drafted reply
Appreciate that. The crew works hard on the cleanup, so it means something when someone notices. Shout if anything comes up this winter.
Posted
Roof looks good but there were nails left in the driveway.
Google review
Drafted reply
That is on us, and thanks for saying so rather than letting it sit. Sending someone back with the magnet this week.
Waiting on you
The bad one still gets answered. That is the one people read.
The rules you set
When it asks
Same day while the roof is still new to them, or a few days after the invoice clears.
How often
One ask, or one and a single reminder. Never more than you would send yourself.
Where it points
Google by default, because that is where homeowners look before ringing anyone.
Who hears the bad ones
An unhappy reply alerts a person instead of going quiet. Nobody is stopped from posting it.
Never a filter
How the run goes
Your completed-job list from the last couple of years. Names, numbers, and the work you did for them.
Asked once, politely, with one reminder. Ratings of 1–3 go to private recovery with a person. Ratings of 4–5 get the Google handoff.
From then on, every finished job starts the same flow on its own. The profile keeps filling while you keep roofing.
SMS, email, phone calls and AI usage are billed on top of the $297/month subscription.
Setup$0
CommitmentMonth to month
Metered usageBilled separately